Approximately 55% per cent of global institutional investors believe the timeliness of reporting they receive from private market asset managers needs improvement, with that share topping 70% among US institutions.
Research from Crisil Coalition Greenwich revealed that because private assets and markets have unique characteristics relative to traditional asset classes, when it comes to evaluating client service, institutions’ top criterion is “timely and clear communication around capital calls and distributions”.
“At a moment when investors have real concerns about recent developments in private credit and private equity, private market asset managers’ client service and investor communications capabilities are coming under the spotlight, in many cases for the first time,” said Crisil Coalition Greenwich global co-head of investment management, Parijat Banerjee.
Crisil Coalition Greenwich interviewed 362 institutional investors around the world in 2025 for the study.
